What We Collect and Why We Collect It
When you create an account on vitrusplay, we collect the information you enter directly — your name, contact details, and the e-wallet identifiers tied to your DANA, OVO, or GoPay account. We also collect technical data automatically: device type, browser version, IP address, and session activity.
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This helps us verify your account, process deposits and withdrawals, and keep your wallet connections secure. We do not sell your personal data to third parties. When you link a payment method, the wallet provider — DANA, OVO, or GoPay — handles its own verification under
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its own privacy terms; we receive only a confirmed transaction reference, not your full wallet credentials. Data we hold is used strictly for account management, transaction records, fraud prevention, and service improvement. Players in Semarang and other parts of Indonesia can request a summary of what
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data we hold at any time through our support channel. Retention periods depend on regulatory requirements in the jurisdiction where access is permitted. Where local law applies stricter standards, those standards govern.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.